Shipping & Delivery Policy
Last Updated: 04-22-2025
At Byward Mart, we aim to get your order to you as quickly and safely as possible.
Please review our Shipping & Delivery Policy for important information about how we handle and process your orders.
Processing Time
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All orders are processed within 1–2 business days after payment is received.
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Orders are not shipped or delivered on weekends or holidays.
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If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there are significant delays.
Shipping Methods and Rates
We offer reliable shipping options across the United States.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days (if available)
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number.
You can use this number to monitor your package’s progress until it reaches your door.
Shipping Restrictions
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We currently only ship within the United States.
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We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Delivery Issues
If you experience any issues with your delivery (such as delayed, lost, or damaged packages), please contact us at sales@bywardmart.com or call (385) 350-4147.
We’ll work quickly to resolve any problems and ensure you’re taken care of.
Incomplete or Incorrect Address
Please double-check your shipping address at checkout.
Byward Mart is not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided by the customer.
Questions?
For any questions about shipping, delivery times, or tracking your order, feel free to contact our customer service team:
📍 Address: 471 E 1000 S STE B, Pleasant Grove, UT 84062
📧 Email: sales@bywardmart.com
📞 Phone: (385) 350-4147